
Refund Policy
All sales at BeachMasters are final however there are times when we may need to partialy or fully rfund your rental. If there is a complete washout day or some kind of weather event that prohibits us from setting you up, we will refund you the pro-rated amount for that day. Complete washout days are defined as a day that has at least 70% of the day raining between 9am and 5pm. Passing showers that do not drown out the whole day do not qualify for a refund.
Other weather events that may prohibit us from setting up include but are not limited to – consistent heavy winds in excess of 25mph, tropical storms, hurricanes and extreme high tides.
Thunderstorms are common during the summer months in the Outer Banks. For your safety as well as the safety of our staff and equipment, we may need to set up later or break down your set up earlier than normal due to early morning or afternoon storms. In the event of this occurrence we will contact you via phone, text and/or email to keep you informed and up to date on the schedule.
If you wish to insure your rental you may have the opportunity to do so through the rental agency which rented your home. Thee is a generally an offer of vacation rental insurance. Please inquire with the insurance company directly if they offer the additional coverage.
Privacy
COLLECTION OF PERSONAL INFORMATION
When you use our Products or Website, you may be asked for personally identifiable information such as your name, address, email address, and telephone number.
By giving us such information, you will need to consent by using it in the manner described in this policy.
You may withdraw your consent at any time by emailing us at info@beachmasters.net. We will return or destroy your personal information within five days of receipt of your withdrawal of consent.
COOKIES
Cookies are small data files that a website you visit may save on your computer or handheld device that usually includes an anonymous unique identifier. Our Websites and those of our Products may use cookies for user authentication, keeping track of your preferences, promotional campaigns, tracking our audience size and traffic patterns, and in certain other cases. We may include small graphic images in our email messages and newsletters to determine whether the messages were opened and the links were viewed.
SECURITY
All security on our Website is treated seriously. Where applicable, we undertake security steps, including use of SSL technology, on our back-end systems that store customer account information and to protect data transmissions. However, this is not a guarantee that such data transmissions cannot be accessed, altered or deleted due to firewall or other security software failures.
If you have any further concerns about security, please email our Customer Service team at info@beachmasters.net
Terms of Use
Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern BeachMasters's relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.
The term 'BeachMasters' or 'us' or 'we' refers to the owner of the website whose registered office is 2329 Colington Rd Kill Devil Hills NC United States 27948. The term 'you' refers to the user or viewer of our website.
The use of this website is subject to the following terms of use:
1. The content of the pages of this website is for your general information and use only. It is subject to change without notice.
2. This website uses cookies to monitor browsing preferences. If you do allow cookies to be used, the following personal information may be stored by us for use by third parties.
3. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
4. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
5. This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
6. All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.